Ok have a new xerox 3615 workcenter.
we use 2 PCs both running the same version of windows 10
same version ox microsoft office excel
and I ahve updated the drivers for the printers on both PCs
When I open a document on one pc adn print everything is fine.
i open the SAME doscumetn on the OTHER pc and print
the last CHARACTER on each row is cut off
This is REGARDLESS of where the last character IS
so row 1 HI my name is David ( the d will not print)
row 2 I live at the the following address in a very nice home ( the e in home will not print
row 3 my telephone number is 123 456 7890 ( the 0 will not print)
I have an HP printer conencted to the network exactly the same way as the new xerox is. IF I print to that printer from this PC
the doc prints just fine. SO it HAS TO BE the printer!!
I am TOTALLY BAFFLED !!!!
If you have one printer and 2 PC's, but one PC works and the other doesn't, the fault isn't the printer.
So forget the working PC, and just deal direct with the non-working.
The issue is an odd one, and is just font based.
Now for drivers, there are I think 6 ((PCL,PCL6,PS,GPD-PS,GPD-PCL and the Windows 10 class (v4) driver)
I will discount the v4 class driver, they are not reliable, the GPD-PS is the newest and most robust, I will focus on that (Hint, install that)
Now, when it asks, do not pick your printer from the list, MS will "do stuff" to the port, instead choose The printer I want isn't listed
Then go full manual here
Standard TCP/IP and do not check the box (Obviously your IP not mine)
After it is all installed, go to Devices and printers , right-click it and go to Printing Preferences > Advanced > Driver and set this to Download as soft font
Try another print