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5 Replies
JudySolo-Xerox
Community Manager
Community Manager

Re: printer driver updates should come with changelings

Hello,

Currently we do not have an update to your changelog request. We reached out to our driver administratrion and made the request. 

Thanks,
JudySolo-Xerox
Community Manager

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project_2501
Frequent Member
Frequent Member

Re: printer driver updates should come with changelings

any update?

 

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project_2501
Frequent Member
Frequent Member

Re: printer driver updates should come with changelings

any update?

 

you've published new firmware 64.68.81 for the 6510 and we have no idea what has changed in the firmware.

 

 

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project_2501
Frequent Member
Frequent Member

Re: printer driver updates should come with changelings

hi Cheryl

 

Please can you commit to sharing their answer here within a specific timeframe.

 

Otherwise it is just another "yeah go away we'll pretend to deal with it" responce.

 

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: printer driver updates should come with changelings

Hi project_2501, 

Thank you for using the Support Forum. I will escalate your concern to the Driver team.  

Thanks,
CherylO-Xerox
Community Manager

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project_2501
Frequent Member
Frequent Member

printer driver updates should come with changelings

Product Name: Phaser 6510
Operating System: macOS 12 - Monterey

The Xerox printer driver updates should come with easily findable "changelogs" - a summary of what changed in. the update.

This is standard practice across the entire tech industry, and goes back decades.

I was suprised the Xerox rep on the forums previously didn't know this.

How can we get Xerox to improve its driver release process to include meaningul changelogs? 

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