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keithbum New Member
New Member

printer error 93,984.00:10443

Can you offer a solution for the following error message on a ColorQube 8570DN:

 

93,984.00:10443

 

Thank you.

 

Keith Bumgarner

keith@filegenius.com

1.888.753.2245 x706

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1 Reply
Kimzi Valued Advisor
Valued Advisor

Re: printer error 93,984.00:10443

Hey you!

 

93,984 means Cyan obstructed, reservoir not filled.

Its not A solution, but a few steps you will have to go through.

 

DO NOT REBOOT THE PRINTER - this could cause head overfill.
• Check for ink spills around the Printhead.
• Check the Ink Loader for bent melt tips.
• Check the Ink Loader power cable misrouting around melt tips.
• Check height of ink levels in the head reservoir.

 

Best Regards

Kimzi


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