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printer error 93,984.00:10443

Product Name: Other - specify product in post

Can you offer a solution for the following error message on a ColorQube 8570DN:




Thank you.


Keith Bumgarner

1.888.753.2245 x706

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Valued Advisor
Valued Advisor

Re: printer error 93,984.00:10443

Hey you!


93,984 means Cyan obstructed, reservoir not filled.

Its not A solution, but a few steps you will have to go through.


DO NOT REBOOT THE PRINTER - this could cause head overfill.
• Check for ink spills around the Printhead.
• Check the Ink Loader for bent melt tips.
• Check the Ink Loader power cable misrouting around melt tips.
• Check height of ink levels in the head reservoir.


Best Regards


Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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