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New Member
New Member

printer jams every time - paper printed halfway out, brand new printer

Operating System: Windows 10

I just bought a Phaser 6510 - it works wireless for my old Apple laptop but will not print wireless from my Dell laptop. Does not matter which tray I use. The print starts and gets about 3/4 printed then jams or stops. I open the back and easily pull out paper. Has been doing this on everything I try to print from Dell laptop. Never a problem with Apple laptop.

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4 Replies
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Valued Advisor
Valued Advisor

Re: printer jams every time - paper printed halfway out, brand new printer

Hi,

Check the proper settings of paper in print driver.

 

Gabi

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New Member
New Member

Re: printer jams every time - paper printed halfway out, brand new printer

I have the same issue. Mine is on an iMac and it jams every time it tries to print a test page. I have checked the driver and it is set up for A4. When I set the printer up, I selected A4 as the default paper. 

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New Member
New Member

Re: printer jams every time - paper printed halfway out, brand new printer

I have the same issue, did you resolve it?

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New Member
New Member

Re: printer jams every time - paper printed halfway out, brand new printer

I also have this issue. Plus message keeps saying to load bypass tray and will not select paper from main tray

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