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roberto90 New Member
New Member

printing defect

Operating System: Windows 7

Hi everyone ,

I have the following defect in print .. it occurs before the fuser roller. Look at the drum you notice the same design on the sheet

What can it be?WhatsApp Image 2019-02-06 at 12.06.15.jpeg 

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11 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: printing defect

Looks like a delaminated<defective> drum

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Joe.
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roberto90 New Member
New Member

Re: printing defect


thanks for the reply .. If you want I can insert the photo of the drum
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: printing defect

No need to, if you can see the defect the drum is garbage, if you can't see it the drum isn't the problem.

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Joe.
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roberto90 New Member
New Member

Re: printing defect

I noticed that the printer can not save DHCP settings. It is reset, after a few seconds, automatically to "Manual"
How can I solve?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: printing defect

If you are doing it from a web browser, use another one, specifically, never use Chrome with a Xerox device

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Joe.
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roberto90 New Member
New Member

Re: printing defect

Thanks for the reply .. And how can I solve the problem of "loss of settings"?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: printing defect

"If you are doing it (setting it to DHCP) from a web browser, use another one, specifically, never use Chrome with a Xerox device"

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe.
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roberto90 New Member
New Member

Re: printing defect

I tried with Firefox browser but can not reach the address of the machine. The real problem is the following: I can not set DHCP because shortly after the settings are reset .. What can it be?

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roberto90 New Member
New Member

Re: printing defect

I'm setting DHCP from printer ..
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