printing defect

[roberto90]

Hi everyone ,

I have the following defect in print .. it occurs before the fuser roller. Look at the drum you notice the same design on the sheet

What can it be? 

[Joe053204-hcl]

Looks like a delaminated<defective> drum

[roberto90]

thanks for the reply .. If you want I can insert the photo of the drum

[Joe053204-hcl]

No need to, if you can see the defect the drum is garbage, if you can't see it the drum isn't the problem.

[roberto90]

I noticed that the printer can not save DHCP settings. It is reset, after a few seconds, automatically to "Manual"
How can I solve?

[Joe053204-hcl]

If you are doing it from a web browser, use another one, specifically, never use Chrome with a Xerox device

[roberto90]

Thanks for the reply .. And how can I solve the problem of "loss of settings"?

[Joe053204-hcl]

"If you are doing it (setting it to DHCP) from a web browser, use another one, specifically, never use Chrome with a Xerox device"

[roberto90]

I tried with Firefox browser but can not reach the address of the machine. The real problem is the following: I can not set DHCP because shortly after the settings are reset .. What can it be?

[roberto90]

I'm setting DHCP from printer ..