We have two models of Xerox printers: Phaser 3600s and Phaser 4620s.
We are using the latest version of the global print driver PS for both models on a centralized Windows Server 2008 print server.
Any attempts to print a detail page from zillow.com will kill a print queue. What this means is different on the two models. As the website is directly related to the business, they need to be able to print out these listings.
On the 3600s, this means that the printer will go offline and will say printing but the LCD on the screen is frozen entirely and the LED stops blinking and just stays on.
On the 4620s, the printer will say warming up and then will appear to switch off and then start initializing like it does when you first turn it on, then it goes back to warming up only to go back into initializing again. It just keeps going on this loop.
Usually, canceling the job and resetting network settings fixes it, but I would like them to actually be able to print from the website.
Any ideas on how to fix this issue? Or can you reproduce it?
I can try to get an exact URL if you like to test with.
