cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

printing gibberish via mac AirPrint but not iphone

Product Name: WorkCentre 3215
Operating System: macOS 10.15 Catalina

Printing from mac Catalina 10.15 via airprint produces multiple pages with a single line of gibberish. Updating to current drivers does not fix the problem. Firmware for printer shows SP 5.90 from 2014. Any solution?

0 Kudos
1 Reply
Highlighted
Valued Advisor
Valued Advisor

Re: printing gibberish via mac AirPrint but not iphone

 

As an aside, simply don't use Airprint from a Mac unless you have to, it is meant to be convenient in remote places, it is not intended to be the main way you print.

 

Go to Xerox.com, download and install the driver, then install the printer manually via either LPD or HP Jet direct using the Xerox driver.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos