cancel
Showing results for 
Search instead for 
Did you mean: 

printing labels

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10

Hello

I have a xerox versalink c405 and I'm trying to print labels using a windows computor,I have the bypass tray set as "labels",I have the setting on my word settings as "labels" everything goes fine until the label is passing that last point in the printer just before it comes out it jams up everytime,I bought these labels about 2 days ago from avery and they are made for laser printers ,they are in perfect condition,what can I do?

0 Kudos
2 Replies
CherylO-Xerox
Community Manager
Community Manager

Re: printing labels

Hi info, 

Thank you for using the Support Forum. Please make sure you are loading the labels per the instructions in this article Load Labels in the Bypass Tray from the online support for your machine.  Also make sure you have it set for labels in the driver you are using to print.  You need to have labels chosen in 3 places, the program you are printing from, in the driver, and labels chosen when you load the bypass tray.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

andymbody
Valued Contributor
Valued Contributor

Re: printing labels

 

What is the jam code? Check the error history and reply with the code here

0 Kudos