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Dee101
New Member
New Member

printing marks

Operating System: Not Specified

repeated black marks on printed paper.  I have seen this problem posted a few times, any my problem looks EXACTLY THE SAME,( so obviously not my printer problem), but have not seen a solution.  I can't keep buying new ink cartridges hoping this goes away.  The last idea I saw posted was to take the ink cartridge apart and replace a plastic piece for a metal piece. I am unwilling to take my cartirdge apart. How do I fix this problem? Thank you

Xerox printing error.png

 

Tags (1)
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5 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: printing marks

Hi,

You did not specify the printer model. It could be from the drum cartridge.

 

Gabi

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Dee101
New Member
New Member

Re: printing marks

the printer model was in the tag. It is a Phaser 6180 MFP that is making these marks on my printing.

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Dee101
New Member
New Member

Re: printing marks

how do i fix the drum?

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CherylO-Xerox
Community Manager
Community Manager

Re: printing marks

Hi Dee101, 

Thank you for using the Support Forum. Please take a look at this article in the online support for your printer.  If these possible solutions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: printing marks

Hi,

Unfortunately you cannot fix the drum, you must replace it.

 

Gabi