Sure looks like they may need to rotate the paper 90 degrees in tray.
this what she sent me,she said she followed it step by step.
Sorry Joe just trying to help our custmer,
like i sadi thank yu for what you do.
They didn't follow my directions then, at no point anywhere did I program the printer, the application, or the driver with an envelope, so it is impossible for anything to request one. My settings were using Hvyweight 2.
sorry for the trouble,it was a simple step as your shots show.yeah on the fiery part is shows
printer status-load 4.1x9.5 inch
envelope white in tray 5(byspass)
more of a network person .
Thanks
Then archive the job on the Fiery , make it a zip file and link it here, I will put it on mine and find out where it went wrong.
You never give details , so it makes it very hard to give you clear directions, like if you were to state that it isn't working, and it fails (turns red) in the Fiery (Command Workstation) then I could tell you the likely issue is that you tried to print it face down, which would not have been supported, and you could fix it by picking face - up instead.
tried all the steps but didnt get it to work.
There are about 15 points of failure, narrow down your statements.
tried all the steps but didnt get it to work.
But thanks
It's an odd setup to say the least.
Tray 5 clearly has a no envelopes logo (Note, the envelope must be upside down, 180 degrees from how it is pictured)
so I am not sure why the CEIG would have steps that use it.
I set mine as custom, 4.1*9.5 HVY 2, Flap closed because that's how I roll.
The envelope must be SEF (Tray can't take the LEF sizes) and upside down, Clockwise Rotation box in Word does not do a thing to the printout.
Here is the driver itself
But there are many ways to get it to print, you need to find the best that works for you. Envelopes are a real PITA, because the dimensions change often, especially if you do it flap open, because the flap can change the dimensions by a lot.
Hello,
please how do i print on envelopes using the by-pass tray on the C70 with an External fiery?
Is this even possible, cause on the by-pass tray it shows a cross mark?
Please assist.
Ever grateful for all the solutions and knowledege obatined on here.
Well appreciated.
M.A