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asouhal New Member
New Member

printing page with points

Product Name: XEROX WC 7845
Operating System: Windows 7 x64

 

2019_02_15 11_01 Office Lens.jpg2019_02_15 11_01 Office Lens 1.jpg

 

 i have a xerox WC 7845 i have this problem in photo when i printing.

 

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5 Replies
gabiene Advisor
Advisor

Re: printing page with points

Hi,

Print a Repeating Defects Page: press Machine Status button, go to Tools, touch Troubleshooting, touch Support pages, print the page and compare with yours print.

 

Gabi

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gabiene Advisor
Advisor

Re: printing page with points

Wow! Now I saw your pictures. Try to replace the Black drum cartridge and if the issue is not solved definetly you will need a tech because is an xerografic electrical discharge.

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: printing page with points

Sometimes when a customer replaces a drum, a little piece of styrofoam sticks to the end of the drum causing the dev housing to bleed out. If that's the case you will need a tech to repair

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asouhal New Member
New Member

Re: printing page with points

thanks for your replies

i had changed the drums and th belt trensfer but the problem persiste.

 

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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: printing page with points

You need a tech. Your dev housing needs to be replaced.
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