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Focusonitaly
New Member
New Member

printing problems

Product Name: Xerox B215
Operating System: macOS 11 - Big Sur

Whenever I try to print from my MacBook Pro I get pages and pages of ASCII characters and I end up wasting a ton of paper. Printing from iOS devices, as well as Windows devices, works just fine.

Very frustrating. What can you do to help?

 

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TammyL-Xerox
Administrator
Administrator

Re: printing problems

Hello Focusonitaly, 

 

Here is an article for installing the MAC drivers, if you're still having issues after uninstalling and reinstalling the driver following the steps in the article.  I would suggest contacting the support department for assistance. 

 

You can view a list of all of our worldwide locations here: http://xerox.bz/locations Have a good day.

Thanks,
TammyL-Xerox
Community Manager

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