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printing too light

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Product Name: WorkCentre 3615
Operating System: Windows 10 x64

after replacing the fuser unit, drum and toner cartridge the printer is printing too light can barely see the printed text. I have tried replacing the toner cartridge again thinking this might be the problem, but still now working correctly. I keep thinking I missed something. Please any help would be greatly appreciated.

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Valued Advisor
Valued Advisor

Re: printing too light

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Hi,

In my opinion the issue come from the drum cartridge.

 

Gabi

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New Member

Re: printing too light

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so I guess the drum cartridge could be bad, thank you Ill order another one and try again

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New Member

Re: printing too light

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Ok I replaced the Drum with another new one and the print is the same, did I miss something?

I really dont want to replace this printer as this is the first ptoblem Ive had with it and I have had it for 6 years.

Please help if you can.

Thank You

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Valued Advisor
Valued Advisor

Re: printing too light

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Hi

In this case it will be better to have a tech, because it could be a contact problem of BTR (transfer roll) or from the HVPS (High Voltage Power Supply).

 

Gabi

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Re: printing too light

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Ok Thank You very much for your help. :)

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