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printing with wi fi its no working

Product Name: Phaser 3020
Operating System: macOS 11 - Big Sur


Please I need help.

since 2 days ago, mi phaser 3020 cannot print with wi fi.

I think its any toruble with the ip addres, I cannot open from the address bar. 

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Re: printing with wi fi its no working

Hello verobelo, 


I would start with a ping test to check the connectivity, then configure the IP port.  We have a few different options for setting up WIFI connection below. 


Cannot Connect a Wireless Device Without a Wireless Router, Access Point, or Wi-Fi Hot Spots


How To Set Up the Wireless Network Using the Easy Wireless Setting Program


How To Configure Wi-Fi Direct Using CentreWare Internet Services (CWIS)


If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100

Community Manager

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