problem printing

[TammyL-Xerox]

Hello alexito12, 

Please take a look at the below that may help with this error, one of the below option maybe selected. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797

The Special Pages options control how covers, inserts, and exception pages are added to your printed document.  Select the option required for your print job. 

• To locate Special Pages in Windows, on the Document Options tab, click Special Pages.
• To locate Special Pages on Macintosh, in the Print window, in the print options list, click Xerox Features. Within Xerox Features, in the options list, click Special Pages.

Print Cover Pages:

A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.

The following options are available:

• No Covers: This option does not print cover pages. No cover pages are added to the document.
• Front Only: This option prints the first page on paper from the specified tray.
• Back Only: This option prints the back page on paper from the specified tray.
• Front and Back: Same: This option prints the front and back cover pages from the same tray.
• Front and Back: Different: This option prints the front and back cover pages from different trays.

After you make a selection for printing the cover pages, you can select the paper for the front and back covers by size, color, or type. You can use blank or pre-printed paper, and you can print side one, side two, or both sides of the cover pages.

Print Insert Pages:

You can add blank or pre-printed insert pages before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.

• Insert Options: Provides the options to place an insert After Page X, where X is the specified page, or Before Page 1.
• Quantity: Specifies the number of pages to insert at each location.
• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.
• Paper: Displays the default size, color, and type of paper selected in Use Job Settings. To specify a different paper size, color, or type, for Paper, click the arrow, then select an option.
• Job Setting: Displays the attributes of the paper for the remainder of the job.

Print Exception Pages:

Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.

For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.

In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:

• Pages: Specifies the page or range of pages that use the exception page characteristics. Separate individual pages or page ranges with commas. Specify pages within a range with a hyphen. For example, to specify pages 1, 6, 9, 10, and 11, type 1,6,9-11.
• Paper: Displays the default size, color, and type of paper selected in Use Job Settings.
• 2-Sided Printing allows you to select 2-sided printing options. Click the Down arrow to select an option:
  • 1-Sided Print prints the exception pages on one side only.
  • 2-Sided Print prints the exception pages on both sides of the paper and flips the pages on the long edge. The job then can be bound on the long edge of the pages.
  • 2-Sided Print, Flip on Short Edge prints the exception pages on both sides of the paper and flips the pages on the short edge. The job then can be bound on the short edge of the pages.
  • Use Job Setting prints the job using the attributes shown in the Job Settings box.
• Job Setting: Displays the attributes of the paper for the remainder of the job.

Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results.

[alexito12]

when I try to print see this message The job cannot be printed. remove some of your special page or other setting and try again. but I dont have any special page