Please take a look at the below that may help with this error, one of the below option maybe selected. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797
The Special Pages options control how covers, inserts, and exception pages are added to your printed document. Select the option required for your print job.
Print Cover Pages:
A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document. For example, you can use your company letterhead for the first page of a document. You can use heavyweight paper for the first and last pages of a report. You can use any applicable paper tray as the source for printing cover pages.
The following options are available:
After you make a selection for printing the cover pages, you can select the paper for the front and back covers by size, color, or type. You can use blank or pre-printed paper, and you can print side one, side two, or both sides of the cover pages.
Print Insert Pages:
You can add blank or pre-printed insert pages before page one of each document or after designated pages within a document. Adding an insert after designated pages within a document separates sections, or acts as a marker or placeholder. Ensure that you specify the paper to use for the insert pages.
Print Exception Pages:
Exception pages have different settings from the rest of the pages in the job. You can specify differences such as page size, page type, and page color. You can also change the side of the paper on which to print as your job requires. A print job can contain multiple exceptions.
For example, your print job contains 30 pages. You want five pages to print on only one side of a special paper, and the remainder of the pages printed 2-sided on regular paper. You can use exception pages to print the job.
In the Add Exceptions window, you can set the characteristics of the exception pages and select the alternate paper source:
Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results.
when I try to print see this message The job cannot be printed. remove some of your special page or other setting and try again. but I dont have any special page