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New Member
New Member

problem with paper ressources

Product Name: phaser 7800
Operating System: macOS 10.14 - Mojave

Hi to everbody!
printing a document in A4 (e.g. from indesign, word, acrobat), the machine wants to be feeded with A3-paper ("Ressourcen erforderlich" - "ressources needed"[?])
When i feed it with A3, the document is printed upscaled in this lager format.
Whats wrong - i don't know and I tried so much: update the firmware + the driver, connection by usb or lan, printing from the machine's web-interface....
even the online-support couldn't help
ich hope someone else can help me
thx
christoph

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Community Manager
Community Manager

Re: problem with paper ressources

Hello Christoph,

I searched our online knowledgebase and found an article regarding Resources Needed message that may be helpful.

Thanks,
CathyO-Xerox
Community Manager

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