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TammyL-Xerox
Community Manager
Community Manager

Re: program for cartridge exchange

Hello spectorsky,

I was not able to find anything on cartridge exchanges, I suggest calling into the supply department 1-800-822-2200 as they should know if this is available to you.

Thanks,
TammyL-Xerox
Community Manager

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program for cartridge exchange

Product Name: WorkCentre 3025
Operating System: Windows 10

Hello,

About 5 years ago Xerox offers artridge exchange program, at least for WC3025 - we bought this device in 2015, and chose to change the exausted cartridge for new one in 2017. Now the second cartridge has vecome 0% (however, it surprisingly prints), and we'd like to change it for a new original Xerox cartridge. {owever, we cannot find any info now, older url is not valid more. We have found a list of local shops, but they offer only to buy cartridge (not exchange), and we are not sure that it will be a new one.

There are many proposition  to 'charge' exausted cartridge (maybe, it means adding powder), but we don't want to go on that way.

So, the question: is Xerox now offerring a possibility to exchange old cartridge for a new one?

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