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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎12-14-2017 05:08 PM

Re: "Disable User Interface" also disables accounting information

Hello Bryan,

 

You do not mention which machine you are using.  If you have not already resolved this issue, we suggest you search our online knowledgebase.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Bryan
New Member
New Member
‎12-06-2017 09:59 AM

"Disable User Interface" also disables accounting information

Product Name: Other - specify product in post

Hi folks,

I have a user who needs to user xeroxprint to print from the command line without causing any print dialog to pop up.  After the xeroxprint command, the job should just be sent to the printer with no further user intervention.  Turning on "Disable User Interface" for this queue in xeroxprtmgr ALMOST takes care of this, but the problem is that we also do print accounting.  Even though the user's user ID has been entered into the print queue configuration, the user ID isn't sent to the printer if we "Disable User Interface", and the printer subsequently rejects the job.

 

Is there a way to fix this, or alternatively is there a way to give xeroxprint a value for the user ID to be given to the printer?

 

Bryan

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