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smolam
New Member
New Member
‎12-08-2020 05:44 AM

"Pay for printing" after sending jobs form PC

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Operating System: Windows 10 x64

Hello

I've just bought used Xerox to my company. I sucefully configured it and I,m able to perform most of the jobs but not the printig form PC. All jobs are listed on Xerox panel and has message - "Zapłac za Drukowanie" wich, in direct translation, meas "Pay for printing" (maybe there is diferent name in englis for this fucntion) I'm able to perform this job form Xerox panel but all jobs form PC are blocked. How I can turn off this feature?

 

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TammyL-Xerox
Administrator
Administrator
‎12-11-2020 10:17 AM

Re: "Pay for printing" after sending jobs form PC

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Hello smolam, 

Are you able to provide the model of printer please?

Thanks,
TammyL-Xerox
Community Manager

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smolam
New Member
New Member
‎12-14-2020 04:26 AM

Re: "Pay for printing" after sending jobs form PC

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Hello


Yes of course, the model is WorkCentre® 7830. I’ve already handle with this issue. The problem was that device probably has worked with additional billing device. Accounting Method was set to "Auxiliary accounting device". When I change it to "none" the problem is solved.

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