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CathyO-Xerox
Community Manager
Community Manager

Re: "automatic" tray selection always picks tray 1

Hello zahalkabence,

When printing you do have to match the driver settings to the appropriate paper tray you want to print from.

Thanks,
CathyO-Xerox
Community Manager

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"automatic" tray selection always picks tray 1

Product Name: Phaser 3330
Operating System: Windows 10 x64

Hi,

We have several Xerox Phaser 3330 printers all with the same problem. If we want to print from the manual tray, we have to select in the printer driver no matter what we set on the printer itself, the printer driver overrides every setting during the print. If we left the tray selection on automatic, it always select tray1. Is there any way to force the printer to print from the manual tray when it sense that we put paper in (you know the paper push that little white lever)?

It is not comfortable to always change the tray in the driver settings between print jobs.

Firmware version: 61.004.04.000

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