The LPH( LED Print Head) for magenta needs to be replaced. Assuming that is the only 361 chain fault code. You'll need a technician to fix it.
There should be a fault code on the screen too. Or navigate to device > notifications> fault history. There will be a code like 322.456.00. Without knowing the code it is impossible to suggest anything to fix it.
first time open the printer, the interface shows ready to scan. copying and printing not available. system error.
how to resolve it