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McPhersonLib New Member
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removal of printer drivers from windows 7

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Hello all,

 

I am presently trying to manually remove all the printer drivers from a Windows 7 Professional machine. There are two installed print driver packages that I just can't get removed no matter what I try. I've searched high and low for a solution, tried everything I can find but nothing works.

 

"Print Management" utility in Win7 tells me this when I try to remove a driver package;

 

Failed to remove driver Xerox Phaser 4620 PCL6. The specified printer driver is currently in use.
Failed to remove package x2wcorx.inf. Driver package is in use.

 

Does anyone know if Xerox has a utility available that will remove printer drivers from Win7?

 

cheers,

 

Mark

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8 Replies
Fabio Valued Advisor
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Re: removal of printer drivers from windows 7

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i think if you restart the print spooler, then you can delete it :)

 

 

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ics_budapest New Member
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Re: removal of printer drivers from windows 7

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I have this same problem trying to remove the Global Print Driver on a Windows 7 machine. I have removed the printer from the local machine and have tried restarting the spooler. I still cannot remove it.

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Kimzi Valued Advisor
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Re: removal of printer drivers from windows 7

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restart ur computer and the spooler will be reset :)

 

when resetting the spooler manually:

 

in cmd prompt write "net stop spooler" and when thats done you need to start it up again so just write "net start spooler".

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ics_budapest New Member
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Re: removal of printer drivers from windows 7

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I tried restarting the spooler, rebooting, disabling then rebooting, etc. That does not work. It still gives the "in use" message. After looking around on the net, I found a workaround, You have to remove the drivers a few seconds after restarting the spooler. If you wait any longer the drivers get locked down. (I usually have to try several times before I get it.) I manage 120 computers in a domain with 6 workcentre machines. It would be nice if there were a way to more easily remove these drivers.

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philgman Member
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Re: removal of printer drivers from windows 7

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  1. Remove the printer
  2. In print management\drivers right click ”remove driver package”
  3.  In services Stop print spooler
  4. Start print spooler\click delete on “remove driver package” while spooler loads.
  5. Driver is gone, reboot.

here's a quick and dirty batch file to automate it the removal.

 

rem deletes printer (as listed in devices and printers)and drivers (-v "version", -e "windows environment"

cscript prnmngr.vbs -d -p "xerox printer name"

cscript prndrvr.vbs -d -m "xerox print driver name" -v "3" -e "Windows x64"

echo deleted driver "Xerox Workcentre 6400XF PCL6" -v "3" -e "Windows x64"

rem the below lines are not nescessary

rem opens devices and printers

%windir%\explorer.exe shell:::{A8A91A66-3A7D-4424-8D24-04E180695C7A}

rem opens print management

%systemroot%\system32\printmanagement.msc

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MichaelMorales New Member
New Member

Re: removal of printer drivers from windows 7

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This worked great, thanks.

Community Manager CherylO-Xerox
Community Manager

Re: removal of printer drivers from windows 7

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Hi MichaelMorales,
Thank you for letting us know that this worked for you. We have marked it as the solution and I am sure it will help other is the future.
Thanks,
CherylO-Xerox
Community Manager

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philgman Member
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Re: removal of printer drivers from windows 7-updated script

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i built a vbs script to remove installed xerox and hp printer drivers and it's been working for us. copy\paste to a plain txt file and rename xxx.vbs, run as administrator with all other users logged off. it does work when run locally or across a network.

 

note: the section "'Delete Folder and files 'Delete HP Xerox files" and "'check if HP or Xerox" is where the driver files are selected if you need to modify this to delete other printer devices.

 

<from below>

on error resume Next

'strID =Inputbox("Enter IP or TAG: ","data Requested",".") 'strComputer = strID

strComputer = "."

'Detecting 32bit or 64bit Dim WshShell Dim OsType Set fso = CreateObject("Scripting.FileSystemObject")

Set WshShell = CreateObject("WScript.Shell") OsType = WshShell.RegRead("HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment\PROCESSOR_ARCHITECTURE") If OsType = "x86" then  Wscript.Echo "Windows 32bit system detected" strKeyPath = "SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\" Set folder = fso.GetFolder("C:\Windows\System32\spool\drivers\W32X86\3")

elseif OsType = "AMD64" then  Wscript.Echo "Windows 64bit system detected" strKeyPath = "SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\" Set folder = fso.GetFolder("C:\Windows\System32\spool\drivers\x64\3") end If

'loop through printers list in registry Const HKEY_LOCAL_MACHINE = &H80000002 Set objReg=GetObject("winmgmts:{impersonationLevel=impersonate}!\\"&_     strComputer & "\root\default:StdRegProv") 'find driver subkeys 'strKeyPath = "SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3\" objReg.EnumKey HKEY_LOCAL_MACHINE, strKeyPath, arrSubKeys 'WScript.Echo "Subkeys under " & "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows x64\Drivers\Version-3" For Each subkey In arrSubKeys check Next

'stop spooler service Wscript.Echo "stopping spooler service" Set objWMIService = GetObject("winmgmts:{impersonationLevel=impersonate}!\\.\root\cimv2") Set colService = objWMIService.ExecQuery( "Select * from Win32_Service Where Name = 'Spooler'") For Each svc In colService     svc.StopService Next

'Delete Folder and files 'Delete HP Xerox files for each f in folder.Files    On Error Resume Next    name = f.Name    If (InStr(name,"h")) = 1 Or (InStr(name,"x")) = 1 Then delete    Set objFSO = CreateObject("Scripting.FileSystemObject")     objFSO.DeleteFolder("C:\Windows\System32\spool\drivers\x64\3\en-US")  objFSO.DeleteFolder("C:\Windows\System32\spool\drivers\x64\3\Xerox")  objFSO.DeleteFolder("C:\Windows\System32\spool\drivers\W32X86\3\en-US")  objFSO.DeleteFolder("C:\Windows\System32\spool\drivers\W32X86\3\Xerox")    Next

'start service Wscript.Echo "starting spooler service" Set colService = objWMIService.ExecQuery( "Select * from Win32_Service Where Name = 'Spooler'") For Each svc In colService     svc.StartService Next

'alert on completion Wscript.Echo "Completed"

'Delete Folder and files 'Delete HP Xerox files  Sub delete     f.Delete True    If Err Then      Wscript.Echo "Error deleting:" & Name & " - " & Err.Description    Else      'Wscript.Echo "Deleted:" & Name    End If    On Error GoTo 0 'Next End Sub

'check if HP or Xerox Sub check strSubkey = subkey If (InStr(subkey,"HP")) = 1 Or (InStr(subkey,"Xerox")) = 1 Then delDriver End Sub

'delete driver subkeys Sub delDriver delkey = strKeyPath & subkey Return = objReg.DeleteKey(HKEY_LOCAL_MACHINE, delkey) If (Return = 0) And (Err.Number = 0) Then     Wscript.Echo subkey & " successfully deleted" Else     Wscript.Echo "DeleteKey failed. Error = " & Err.Number   End If End Sub

 

 

<from above>

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