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Boukhari Walid
Boukhari Walid New Member
New Member
‎09-20-2016 03:37 AM

reset password WC 5022

Hello,

i have forgot the admin password to access to the device web page.
How can i reset the admin password

Thank you in advance

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CherylO-Xerox
Community Manager CherylO-Xerox
Community Manager
‎09-22-2016 02:17 PM

Re: reset password WC 5022

Hi Boukhari Walid,

Thank you for using the Support Forum. Unfortunately there is not a way to that you can reset the password.  Since it is a security feature if you can not remember the password a service technician would need to come out to reset the machine.  Please give your local support centre a call to have a technician dispatched. 

 

Thanks,
CherylO-Xerox
Community Manager

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