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3 Replies
TammyL-Xerox
Community Manager
Community Manager

Re: self reboot printer

Hello Eser, 

I suggest that you call into our support department for assistance @ 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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Eser
New Member
New Member

Re: self reboot printer

The problem I have continues.
The printer is not caused by problems such as a self-starting problem (electrical, power outlet).
I'm having a problem.
I am installing an ethernet cable for the printer, and a few minutes after the network connection arrives, the printer turns itself off and on.
1- The printer has no electrical problems
2- The printer is connected to the UPS power supply and there is no leakage current.
3- The printer restarts by itself when I include the ethernet cable in the swich network connection.
4- When the printer disconnects the ethernet cable from the network connection, it stops restarting.
I AM THE PRINTER, I AM HAVING THIS PROBLEM AFTER JOINING THE NETWORK.

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TammyL-Xerox
Community Manager
Community Manager

Re: self reboot printer

Hello Eser, 

I searched our knowledge base and found an article on printer reboots, with some trouble shooting steps for you to try. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
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Eser
New Member
New Member

self reboot printer

Product Name: WorkCentre 3335/3345
Operating System: Windows 10 x64
Xerox Workcentre 3335 I use 10 of this model device.
 
Devices are constant
I couldn't find any support on this
I request your help for solution.
ly resetting themselves.
I have tried software update and many other similar processes.
Same problem persists, printer restarts itself.
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