I cannot thank you enough! I had planned on spending an afternoon trying to figure this out. THANK YOU!!!!
It looks like the black drum cartridge is defective.
I have a docucolor 250 and when I try to print or copy on a 12 x 18 sheet of paper, I get a black streak across the top. I don't have any problems when printing something smaller. I'm assume I need to clean something. I have a service manual and am fairly handle. Can someone give me a suggestion as to where to start? Thanks!
Solved! Go to Solution.