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Redqueen
New Member
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stuck on "side door open close side door"

Product Name: Phaser 6600
Operating System: Windows 10 x64

Started up the printer which is normally turned off.  It indicted that the tray 1 needed paper (it didn't but I took the paper out and reinserted it.  The printer now says side door open close side door.  I've done that twice and it won't budge.  It still wants the side door closed and will not print.  Help me, I think it's an easy fix but I don't know what it is. I have shut it down and unplugged it but nothing has helped. Previous to this the printer worked great.

Phaser6600 Windows 10

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GabiE-Xerox
Xerox Employee
Xerox Employee

Re: stuck on "side door open close side door"

Hi,

With the "cover open" message the machine will never print.

So, be sure the waste container is well sitted, then check presence of the cover actuator:

actuator.jpg

then look at the right cover switch to not be bent:

Switch.jpg

If those parts are not broken, then you need a tech because a board can be defective.

 

Gabi