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israelch21
New Member
New Member

the bypass Tray 5 is not closed (it seems undetected by the printer)

Product Name: Xerox duco color 242
Operating System: Not Applicable

hello!
i recently bought my printer and after shipping when i try to print, the machine display an error (077-304) i think
saying that the tray 5 is not closed.

i tried to unplug and plug the cable of it, and i checked around, there doesn't seem to be a bad cable...

please help me if it's possible because i can't send back the printer and the Xerox machine can't do anything while the bypass will stay opened.

thank you for your help

 

1 Reply
gabiene
Valued Advisor
Valued Advisor

Re: the bypass Tray 5 is not closed (it seems undetected by the printer)

Hi,

It could be a dislodged switch or some wires broken.

 

Gabi