hello!i recently bought my printer and after shipping when i try to print, the machine display an error (077-304) i thinksaying that the tray 5 is not closed.
i tried to unplug and plug the cable of it, and i checked around, there doesn't seem to be a bad cable...
please help me if it's possible because i can't send back the printer and the Xerox machine can't do anything while the bypass will stay opened.
thank you for your help
It could be a dislodged switch or some wires broken.