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Vlad Petrov
New Member
New Member

turn on problem

Product Name: WorkCentre 7328/7335/7345/7346
Operating System: Not Specified

Hello!

Our company has a Xerox WorkCenter 7346 printer. Worked properly for many years.

After moving to a new office and connecting to a new LAN, there were problems in work.

The first time it is turned on, it always hangs on the initialization line.. At the same time, sometimes three blue indicators and one green one light up and start flashing. If you immediately turn it off and turn it on again, then it loads without problems.

Can you tell me what the problem is?

And how do I reset the printer to factory settings (delete users)?

thanks for your help

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: turn on problem

Hello Vlad Petrov, 

I searched our online knowledge base and found an article for power issues, since you just moved the printer I would give these a try. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

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