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lucasrf
New Member
New Member

two-sided printing with problems - B215

Product Name: Xerox B215 Multifunction Printer
Operating System: Windows 10

We purchased a B215. When we request printing on both sides of the sheet, the last one is misaligned. What to do to solve this problem?

SCAN_20211202_125632355_001.jpgSCAN_20211202_125632355_002.jpg

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TammyL-Xerox
Administrator
Administrator

Re: two-sided printing with problems - B215

Hello lucasfr, 

Have you tried cleaning the feed rollers in the document handler, please click here for instructions on how to do so. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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