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Joe Arseneau
Valued Advisor
Valued Advisor

Re: unable to connec to smtp server

Shut off authentication when using the relay server on port 25.


When using the real mail server you need the latest firmware to solve an issue with SHA-2 (Office365 uses it)

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Joe Arseneau
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New Member
New Member

unable to connec to smtp server

Product Name: Other - specify product in post

Dear reader,


I'm currently trying to setup scan to mail for my xerox 6605n printer, but I don't seem to get it quite right.


At the moment i have these settings(we are working with offce365) :


FROM email: printer@"companyname".nl

SMTP server: "companyname"

SMTP port: 25 


we also tried this with office365 mail adress and port 587 but that doesnt work either.


Lastly we have authencation type: SMPT AUTO
SMTP login name: the adress off the main user at this place (me, so just my email adress from the same server)

SMTP Password: everytime i try to change this is says it cant be applyed, and its stuck at a set password with a lenght of 4.




I hope someone could help me.

Kind gerards Joep.


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