Hello bobmunog,
Have you tried checking the printers utility to see if there are any alerts causing you not to be able to print, click here for instruction on how to check the utility.
If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100
Thanks,
TammyL-Xerox
Community Manager
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