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3 Replies
Joe Arseneau
Valued Advisor
Valued Advisor
‎04-12-2017 12:05 PM

Re: wc 5875 - network controller error

yes

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Joe Arseneau
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ufficio.ced
New Member
New Member
‎04-12-2017 08:02 AM

Re: wc 5875 - network controller error

Hi Joe thank you for your feedback!

Do you mean this?

xerox_snmp.png

 

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Joe Arseneau
Valued Advisor
Valued Advisor
‎04-10-2017 01:30 PM

Re: wc 5875 - network controller error

Disable SNMP on the port server side. Should resolve it after all the clients reconnect next time.

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ufficio.ced
New Member
New Member
‎04-10-2017 06:02 AM

wc 5875 - network controller error

Product Name: Other - specify product in post

Hi

we push the printer to windows client through a GPO; each client has the printer configured as shared on our print server (e. g. \\srvprint01\xerox 5875); very often on the client it shows up a message saying "Network controller error. It requires operator intervention to turn off / on the system. Services machine possibly available but with reduced functionality." (translated from italian "Errore controller di rete. È richiesto l'intervento dell'utente per spegnere/riaccendere il sistema. Servizi macchina possibilmente disponibili ma con funzionalità ridotta. "). The printer is installed on the server which is running 2012R2 and it is using the PS driver.

If we setup the printer locally on the client (PCL6) the message does not appear.

How can we avoid these problems?

Thank you

 

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