cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

windows 10 can't print

Product Name: WorkCentre 7328/35/45/46 built-in controller
Operating System: Windows 10 x64

i have 2 computers with windows 7 and windows 10

from windows 7 i can print normally, but when i try to print from windows 10 workcentre 7328 says

"the selected paper size is not available load the following xerox paper size into the lock
tray: tray3

paper size:A3

 

press C to cancel job
"

tried to install all type of drivers for windows 10 and windows 7 driver result the same. tried to change settings in all places to print from tray1 and A4 papersize then i have also the same error. from tray 3 it also doesnt print

what should i do?

0 Kudos
2 Replies
Valued Advisor
Valued Advisor

Re: windows 10 can't print

Use the same driver you did in Win7, because you are describing an issue that happens with v4 drivers (Blue instead of orange)

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Highlighted
New Member
New Member

Re: windows 10 can't print

i did use windows 7 driver. there is no help
0 Kudos