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mefisto74 New Member
New Member

windows 10 can't print

Product Name: WorkCentre 7328/35/45/46 built-in controller
Operating System: Windows 10 x64

i have 2 computers with windows 7 and windows 10

from windows 7 i can print normally, but when i try to print from windows 10 workcentre 7328 says

"the selected paper size is not available load the following xerox paper size into the lock
tray: tray3

paper size:A3


press C to cancel job

tried to install all type of drivers for windows 10 and windows 7 driver result the same. tried to change settings in all places to print from tray1 and A4 papersize then i have also the same error. from tray 3 it also doesnt print

what should i do?

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2 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: windows 10 can't print

Use the same driver you did in Win7, because you are describing an issue that happens with v4 drivers (Blue instead of orange)

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mefisto74 New Member
New Member

Re: windows 10 can't print

i did use windows 7 driver. there is no help
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