Unplug from the network and reboot 3 times in a row to clear it. Verify it isd gone and plug it back into the network.
The 3 reboots clears the cache where the job is stored
I have checked the product knowledge base and found the following solution that might help.
If this does not help you might want to check the product KB as there is quite a bit of helpful informaiton available.
You may also use the following support options if you continue to have the issue.
Thanks for using the forum.
There ia a job (a print job) that i can see it at the Job Status Screen
I m trying to delete it but the STOP button does not work
I cant send an y other print and the System Settings Button does not work also
Can you please Help me???