it was the toner. thank you
Hi Mike14,
Thank you for using the Support Forum. Please take a look at the solutions for gray background on prints and see if any of them will help. If not please consider contacting your support centre for further assistance.
Our workcentre just starting printing gray on the entire sheet of paper in addition to the printed item, looks almost like a bad fax sheet. Does anyone hvae any suggestions if this is the toner cartridge (still at 32%) or the drum (at 22%).