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New Member
New Member

workcentre M20i

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when i print or copy, there is a ghost image of the printed text at the bottom of the page.  What could the problem be?

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Technical Escalation User
Technical Escalation User

Re: workcentre M20i

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Hi stepheng185,

 

it is likely that the drum has an image that it was not able to clean. I see 2 options you can try:

  1. Place a blank page on the automatic feeder or glass and do around 20 copies.
  2. Use clean drum routine
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