what error do you have?
Of new 7120 series , its verry important to upgrade the firmware, you can downlad it on the download and support section and NOT to use the drivers equipped on the cd, download the latest global 5.185.42 instead.
This wil resolve error codes and substitution mismatches
I have problem. I bought new xerox workstation 7120. my operation system Windows 7 pro.
not printing from MS Excel 2010.
MS word 2010 ok.
How to fix it?