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phocine13
New Member
New Member

xerox 3225 can't connect to Wi-fi, "Connecting Failure. Invalid Network Security"

I am trying to connect my WorkCentre 3225 to my fios WiFi Routher which uses WPA2 for 2.4 GHz and 5 GHz security.  Easy Print Manager can connect to the printer via USB. The Easy Wi-Fi Settings Wizard runs and provides options for devices to connect to via WiFi.  When I select the router and press next, the blue Wireless LED blinks, but then the following error is returned: Connecting Failure - Invalid Network Security.  Other devices are able to use the Wireless Router.  How do I get this printer to connect to WiFi?3225 invalid network security.JPG

 

3225 machine settings netwk settings 2017 02 07.JPG

 

 

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Joe Arseneau
Valued Advisor
Valued Advisor

Re: xerox 3225 can't connect to Wi-fi, "Connecting Failure. Invalid Network Security"

WPA2 What? Personal? Enterprise?

Have you tried WPS?

Firmware up to date?

 

It doesn't support 5Ghz or Wireless AC

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Joe Arseneau
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apulai
New Member
New Member

Re: xerox 3225 can't connect to Wi-fi, "Connecting Failure. Invalid Network Security"

Hello!

I had the same issue after I have replaced my old WiFi router.
I intentionally kept/setup the same WiFi SSID (network name) and password
on the new router as I had with the old router.
This I did not have to work with the other wifi devices in my home, and I think this caused
the problem with the Xerox 3025.

I think for me a "factory reset" of the Xerox 2025 system helped.

I had to do it on the web interface so it was a bit tricky.

Here is what I did in more detail:
- Setup my "old-router with a new WiFi SSID" 
- Downloaed Xerox 3025 SW installer and Xerox 3025 firmware (from 2018) to my laptop
- Connected laptop to "old-router with a new WiFi SSID"
- Started Xerox  installer app, using USB, and asked to setup Wireless
- Connected Xerox to "old-router with a new WiFi SSID" - this was successful!
- Connected to Xerox using webbrowser
- Firmware updated my printer using webbrowser (I think this was not necessary though).
- Factory reset of 3025 using webbrowser (likely you can do it on the keypad as well,but I came this way)
- Connect laptop to "new router with old SSID"
- Started Xerox installer app, using USB, and asked to setup Wireless
- Connected Xerox to "new-router with a old WiFi SSID" - this was successful!

From this point it was OK.

Hope it helps others.
Andras