cancel
Showing results for 
Search instead for 
Did you mean: 
New Member
New Member

xerox colorqube 9301 error code 099-285

anyone can help with xerox colorqube 9301 error code 099-285?
the scanning glass got broken and i got a technician to replace the glass, but it says paper not detected.. error code 099-285.
i am in ghana and i cannot get a genuine xerox technician here for support. could it be the glass not being original or any other comments ?

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: xerox colorqube 9301 error code 099-285

Hi Chidiray,

Thank you for using the Support Forum. The 099-285 is a hardware error that will require service to take a look at the machine.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos