We have printing problem with our docucolor 3535. All colors excepts black is moved few milimeters top, right, bottom.
Image with problem: http://i57.tinypic.com/2ahs66h.jpg
For some reason i can't upload image and show it on post.
Anyone know solution for that problem?
From that picture it looks like magenta is shifting. For starters try replacing the magenta drum. A tech may have to come in and run Regicon. If that fails then it may have corrupted nvm's.
Is there a possibility of self-repair or must buy this part?
Can you show me a picture on how this part looks like and where is it located?