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Re: xerox phaser 3250 only printing page 2 in duplex mode

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Alright the problem was a faulty toner cartridge.  Xerox customer support was no help at all, I should charge them the $25.00 back, but instead I will bad mouth them to all I see and meet.  Really unsatisfied with all Xerox Customer support interactions, no support at all.



Dave

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Re: xerox phaser 3250 only printing page 2 in duplex mode

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Thanks Cheryl,

 

Still no joy, I will get a hold of the Support Centre guys and see what they say.

 

Dave

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: xerox phaser 3250 only printing page 2 in duplex mode

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Hi d.feil,

Thank you for using the Support Forum. Please make sure you are following all the instructions in the solution for printing double sided.  If these instructions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

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Re: xerox phaser 3250 only printing page 2 in duplex mode

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Additional Troubleshooting Info;

 

1.  If printing a three page document, it will print page 2 and 3 only not double sided.

2. It will print a two sided demo page

3. Downloaded the latest Global Print drivers PS, PCL5 & PCL6 same thing all drivers

4. Does the same thing from Notepad

 

Any thoughs, anyone??  Please.


Dave

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xerox phaser 3250 only printing page 2 in duplex mode

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Product Name: Other - specify product in post

Hello,

 

Our xerox phaser 3250 is only printing the second page when printing in duplex mode.  Any thoughts??

 

Dave

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