6505 locking switch port

[maxicons]

Since some days our xerox 6505 is locking its switch port. From the switch log an denial of service attacke is detected and the port is turned off as a consequence. This did not happen before. We have tried the following in order:

1 - updating the firmware version with the latest found (201509291535)

2 - changing the switch port

3 - changing the ethernet port

None of the above solved the issue.

Any suggestions ?

Thanks

[CherylO-Xerox]

Hello Maxicons.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6505. Alternatively, you can visit our Contact Us page for other support options.