Hello. I am having some issues that I can't seem to figure out. We use accounting on all of our Xerox copiers. We have 7545, 5755, 7525 and a couple of 550 copiers. I cannot get any of them to print with accounting codes from OS X 10.8 with the newest drivers or even older drivers that work with 10.6 and 10.7. I know the accounting codes are good, as they will work fine with 10.6 and 10.7 and even a PC. Any ideas? Thanks.
Well, I found the universal 2.77 driver and it seems to work, even though the 7545 is not listed in it. I wish they would fix the one that you download for the 7545 though so you didn't have to hunt for the solution.
Thank you fish2222.
We do have a solution that is available but the support team needs to talk you through the steps. Please contact support at 1-800-821-2797 so they discuss the steps to take to resolve this issue.
The 2.94.3 version works for 10.6 and .7 but not .8; why has Xerox not corrected this for the 10.8 yet? We have turned off auto-uptates and yet when one of our users updated something not mentioning Xerox, it updated to the 2.94.3 version anyway. We have gone through the removal process 6 times and would appreciate knowing when will this be resolved?