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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎03-09-2020 01:58 PM

Re: AMR no active

You will need to contact whatever 3rd party reseller gave you the tool. That screenshot isn't from Xerox XDA lite and it certainly isn't from the printers webui (Xerox remote services requires no tool to submit meters)

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Joe Arseneau
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save4print
New Member
New Member
‎03-06-2020 06:49 AM

AMR no active

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Windows 7

Hi,

We have a problem with AMR management. Monitoring tool is in use and is reporting but AMR is nos active and we can not configure ASR service. The contract is already active.

How can we change actual status to active?

Thanks in advanced


amr.JPG

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