Re: Accounting and Xerox Features boxes are blank

cmgranstaff · ‎01-26-2023

This issue was on Ventura 13.1. Updating to 13.2 seems to have corrected the problem.

CathyO-Xerox · ‎01-26-2023

Hello cmgranstaff,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

cmgranstaff · ‎01-23-2023

I have several users that have macOS Ventura 13.1 and the Xerox 10.4 drivers. When the Accounting box appears, there are no input fields or field IDs in the box.
When going to Advanced --> Xerox Features, it is also empty.

Any help would be appreciated.