Accounting and Xerox Features boxes are blank

[cllanes]

What I did was download the Mac OS Common Print Driver Installer from the page of my exact printer. So for example I looked up "Xerox B9100 mac download" and downloaded that installer from there, the latest one! Afterwards, from the general printer settings, I clicked on the checkbox "Use Generic Printer Features". Then I went ahead and I went into "Xerox Features" and set up the accounting options for the user. Hope this helps anyone who struggled hard like me to find a solution to this issue. (Make sure you save the preset with the user's accounting info).

[cmgranstaff]

This issue was on Ventura 13.1.   Updating to 13.2 seems to have corrected the problem.

[CathyO-Xerox]

Hello cmgranstaff,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

[cmgranstaff]

I have several users that have macOS Ventura 13.1 and the Xerox 10.4 drivers.  When the Accounting box appears, there are no input fields or field IDs in the box. 
When going to Advanced --> Xerox Features, it is also empty.

Any help would be appreciated.