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Accounting and Xerox Features boxes are blank

Product Name: PrimeLink C9065/C9070 Printer
Operating System: Other – specify OS in post

I have several users that have macOS Ventura 13.1 and the Xerox 10.4 drivers.  When the Accounting box appears, there are no input fields or field IDs in the box. 
When going to Advanced --> Xerox Features, it is also empty.

 

Any help would be appreciated.

Screenshot 2023-01-23 at 4.13.32 PM.pngScreenshot 2023-01-23 at 4.15.51 PM.pngScreenshot 2023-01-23 at 4.16.51 PM.png

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2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Accounting and Xerox Features boxes are blank

Hello cmgranstaff,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

 

Thanks,
CathyO-Xerox
Community Manager

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Re: Accounting and Xerox Features boxes are blank

This issue was on Ventura 13.1.   Updating to 13.2 seems to have corrected the problem.

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