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tamer_inci New Member
New Member

Accounting log is full

Product Name: Xerox AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Windows 10 x64

Hello,

We  have a 20 xerox altalink printer in Company.Sometimes I received The acconting log is full error message.I delete log with Jba config Tool but monthly again process.

I want accounting log disable.

How can i do it.

Best Regards

 

 

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2 Replies
gabiene Frequent Advisor
Frequent Advisor

Re: Accounting log is full

Hi,

I don't know if is the same (iyt is a tip for WC 7855 family), but try this:

Select Properties, Connectivity, Setup, HTTP, "Force Traffic over Secure Connection" must be set to "No".  If it is not, change to "No".  Use JBA client tool to clear accounting log.  Go back to properties and change settings to their previous customer preferred configuration.

 

Gabi

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Fabio Valued Advisor
Valued Advisor

Re: Accounting log is full

that doesnt help, that setting is only needed to make a connection with the jbatool itself

 

i also have this issue on our altalink customers

on 78xx in the past it was fixed by a spar release, seems the same issue is now back on altalink

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